Est-ce que vous avez ce bruit dans les sorties du NOVA ?

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The issue I had was about the noise that showed up every time the unit was turned on when the power supply was warm. I emailed Novation again, explaining the problem and asking them to direct me to the nearest qualified technician. Instead, I got a reply from a knowledgable customer service rep. who said he thought he knew what the problem was, and again, in about 2 weeks I had a brand new eprom (the main computer chip) mailed to me - no hassle, no charge. I cracked the unit open, replaced the chip, and mailed the original back to England as I had promised. The Nova works impeccably, and I am floored by Novation's amazing service.

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